Online Security and Privacy

Privacy Policy

This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information.

What Information Do We Collect?

We only collect information that we need that is related to your order. This includes your:

  • Billing Address
  • Shipping Address
  • Email Address
  • Credit Card Information

In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing.


It is part of our customer service for Ecrotek to send our customer’s emails throughout the purchasing process, to email customers informing them of special benefits and offers, and to send other promotional emails they elect to receive.

How Is My Information Used?

Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.

Removal of Information

If you would like to have your registration removed from our database for any reason, just send us an email requesting it to be removed.


Ecrotek has taken all practical measures to ensure that any information you provide us remains private and secure and that your payment and registration information is processed with confidentiality. When you place orders and use a credit card, we use the services of DPS to provide a completely secure credit card payment process. This means that we do not store credit card information on our servers or copy that information onto our site.

If you require any further information about our credit card security policies, please contact us and we will be happy to help.

Cookies and Browser Information

Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information.

Control of Your Password

You are responsible for all actions taken with your user name, email address and password. We recommend that you do not disclose your Ecrotek password to any third parties. If you choose to share your user name, email address and password or your information with third parties, you are responsible for all actions taken with this information and therefore you should review that third party's privacy policy.

Updates to our information practices

We may make changes to our information practices or alter the functions on our Web site and so we reserve the right to make changes to our privacy policy. We therefore encourage you to periodically review this page for the latest information on our privacy policy.

If you require further information on our privacy policy then please contact us at




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Ecrotek Christchurch branch closed.

We will have click and collect service based in Christchurch available from July 20th. Details on this to follow.

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